Bank Skimming Devices
For all businesses that operate ATM Machines, please check your ATM Machines at least once a day, and encourage your customers to alert you if something does not seem right with the ATM Machine.
What is ATM Card Skimming and PIN Capturing?
- ATM Card Skimming is a method used by criminals to capture data from the magnetic stripe on the back of an ATM card.
- The devices used are smaller than a deck of cards and are often fastened in close proximity to or over the top of an ATM’s factory-installed card reader.
- Pin Capturing refers to a method of strategically attaching cameras and various other imaging devices to ATMs; in order to fraudulently capture the ATM user’s PIN.
Where to spot a card skimming or pin capturing device on an ATM?
Light diffuser area, Speaker area, ATM side fascia, Card reader entry slot, ATM keyboard area.
Criminals tend to attach skimming devices either late at night or early in the morning, and during periods of low traffic. Skimming devices are usually attached for a few hours only. Criminals install equipment on at least 2 regions of an ATM to steal both the ATM card number and the PIN. Criminals then sit nearby receiving the information transmitted wirelessly via the devices (installed on the ATM).
What can you do to minimize the risk of a skimming attack?
Get to know the appearance of your ATM. Inspect the front of the ATM for unusual or non standard appearance. Scratches, marks, adhesive or tape residues could be indicators of tampering. The inspection should be part of your morning external check and afternoon closing procedure. Where possible, inspections should also be conducted during trading hours. Familiarize yourself with the look and feel of your ATM fascia. Particularly pay attention to all of the touch and action points.
Report any unusual appearance immediately through to the Group Emergency Hotline on 1-800-643-410 and keep watch over any suspect device until the Police or CBA Security arrive.
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