FBI – Tips to Avoid Being Scammed This Holiday Season

MPD News — admin on November 30, 2010 at 9:11 am
Washington, D.C. November 24, 2010

— filed under: Press Release

As the holidays approach, the FBI reminds the public to use caution when making online purchases. Cyber criminals continue to create ways to steal your money and personal information. If a deal looks too good to be true, it likely is.

Be wary of e-mails or text messages that indicate a problem or question regarding your financial accounts. Criminals will attempt to direct victims to click a link or call a number to update an account or correct a purported problem. The links may appear to lead you to legitimate websites, but they are not. Any personal information you share on them could be compromised.

The major legitimate delivery service providers do not e-mail customers directly regarding scheduled deliveries; you have to already have an existing account for this type of communication. Nor will they state when a package has been intercepted or is being temporarily held. E-mails about these issues are phishing scams that can lead to personal information breaches and financial losses.

Internet criminals post classified advertisements on auction websites for products they do not have. If you buy merchandise promoted via an online ad or auction site but receive it directly from the retailer, it could be stolen property. You can protect yourself by not providing the seller with your financial information. Use legitimate payment services for transactions.

Fraudsters will also offer reduced or free shipping to auction site customers. They provide fake shipping labels, but they don’t pay for the packages’ delivery. Parcels shipped with these phony labels are intercepted and identified as fraudulent.

It’s safest to purchase gift cards directly from merchants rather than through auction sites or classified ads. If the merchant discovers the card you received from another source was initially fraudulently obtained, the card will be deactivated.

Here are some tips you can use to avoid becoming a victim of cyber fraud:

  • Do not respond to unsolicited (spam) e-mail.
  • Do not click on links contained within an unsolicited e-mail.
  • Be cautious of e-mail claiming to contain pictures in attached files; the files may contain viruses. Only open attachments from known senders. Scan the attachments for viruses if possible.
  • Avoid filling out forms contained in e-mail messages that ask for personal information.
  • Always compare the link in the e-mail with the link to which you are directed to determine if they match and will lead you to a legitimate site.
  • Log directly onto a store’s website identified in the e-mail instead of linking to it from an unsolicited e-mail. If the e-mail appears to be from your bank, credit card issuer, or other company you deal with frequently, your statements or official correspondence will provide the proper contact information.
  • Contact the actual business that supposedly sent the e-mail to verify if the e-mail is genuine.
  • If you are asked to act quickly, it may be a scam. Fraudsters often create a false sense of urgency.
  • Verify any requests for personal information by calling the business or financial institution using the phone numbers listed on a billing statement or credit card.

If you have received a suspicious e-mail, file a complaint with the Internet Crime Complaint Center: www.ic3.gov.

For more information on e-scams, visit the FBI’s E-Scams and Warnings webpage: www.fbi.gov/scams-safety/e-scams

For Your Safety

MPD News — admin on August 25, 2010 at 11:06 am

Put your car keys beside your  bed at night. Tell your spouse, your children,
your neighbors, your parents, your Dr’s office, the check-out girl at the
market, everyone you run across.

Put your car keys beside your bed at night. If you hear a noise outside your
home or someone trying to get in your house, just press the panic button for
your car.

The alarm will be set off, and the horn will continue to sound until either
you turn it off or the car battery dies.

This tip came from a neighborhood watch coordinator.

Next time you come home for the night and you start to put your keys away,
think of this:  It’s a security alarm system that you probably already have
and requires no installation. Test it.

It will go off from most everywhere inside your house and will keep honking
until your battery runs down or until you reset it with the button on the key
fob chain.

It works if you park in your driveway or garage.

If your car alarm goes off when someone is trying to break into your house,
odds are the burglar/rapist won’t stick around.

After a few seconds all the neighbors will be looking out their windows to see
who is out there and sure enough the criminal won’t want that.

And remember to carry your keys while walking to your car in a parking lot.

The alarm can work the same way there.

This is   something that should really be shared with everyone.

Maybe it could save a life or a sexual abuse crime.

Currency Counterfeit

MPD News — admin on August 12, 2010 at 11:58 am

Between 8/7/10 and yesterday 3 counterfeit $100.00 bills and 1 counterfeit $20.00 bill was used to pay for items at two different businesses in the City of Maricopa. Please pay extra attention to all $100.00 bills used.

Please call Sgt. Judd if you have any questions at 520-251-6373.

If You Receive a Counterfeit

If You Receive a Counterfeit:

  • Do not return it to the passer.
  • Delay the passer if possible.
  • Observe the passer’s description, as well as that of any companions, and the license plate numbers of any vehicles used.
  • Contact your local police department or United States Secret Service field office. These numbers can be found on the inside front page of your local telephone directory.
  • Write your initials and the date in the white border areas of the suspect note.
  • Limit the handling of the note. Carefully place it in a protective covering, such as an envelope.
  • Surrender the note or coin only to a properly identified police officer or a U.S. Secret Service special agent.

Bank Skimming Devices

MPD News — admin on August 12, 2010 at 11:44 am

For all businesses that operate ATM Machines, please check your ATM Machines at least once a day, and encourage your customers to alert you if something does not seem right with the ATM Machine.

What is ATM Card Skimming and PIN Capturing?

  • ATM Card Skimming is a method used by criminals to capture data from the magnetic stripe on the back of an ATM card.
  • The devices used are smaller than a deck of cards and are often fastened in close proximity to or over the top of an ATM’s factory-installed card reader.
  • Pin Capturing refers to a method of strategically attaching cameras and various other imaging devices to ATMs; in order to fraudulently capture the ATM user’s PIN.

Where to spot a card skimming or pin capturing device on an ATM?

Light diffuser area, Speaker area, ATM side fascia, Card reader entry slot, ATM keyboard area.

Criminals tend to attach skimming devices either late at night or early in the morning, and during periods of low traffic. Skimming devices are usually attached for a few hours only. Criminals install equipment on at least 2 regions of an ATM to steal both the ATM card number and the PIN. Criminals then sit nearby receiving the information transmitted wirelessly via the devices (installed on the ATM).

What can you do to minimize the risk of a skimming attack?

Get to know the appearance of your ATM. Inspect the front of the ATM for unusual or non standard appearance. Scratches, marks, adhesive or tape residues could be indicators of tampering. The inspection should be part of your morning external check and afternoon closing procedure. Where possible, inspections should also be conducted during trading hours. Familiarize yourself with the look and feel of your ATM fascia. Particularly pay attention to all of the touch and action points.

Report any unusual appearance immediately through to the Group Emergency Hotline on 1-800-643-410 and keep watch over any suspect device until the Police or CBA Security arrive.

What is ATM Card Skimming
and PIN Capturing?

From the Office of the Chief of Police:

MPD News — admin on March 12, 2010 at 4:06 pm

From the Office of the Chief:

Occasionally the police department may be dispatched to your business after normal business hours.  Businesses with an active alarm system in place allow us to contact business owners if there was a problem with their property.

There are times, however, when issues occur on or around a business property which may not activate the alarm so having the information in the attached document helps us to contact a representative in a timely manner. Please email your completed After Hours Contact Info form to Rebecca.molus@maricopa-az.gov or fax it to 520-316-6888.

Consumer Advisory: Telemarketing Scams

Consumer News, MPD News — admin on February 25, 2010 at 9:19 am

Telemarketing Scams

Every year, thousands of consumers lose money to telemarketing con artists.  Telephone con artists will say anything to try to cheat people out of money.  They may call you and imply that they work for a company you trust, or they may send direct mail or place ads to convince you to call them.  Attorney General Terry Goddard is warning Arizona consumers to use caution when receiving telemarketing calls.

Q.  How can consumers limit the number of telemarketing calls that they receive?

A.        The Federal Trade Commission established the National Do Not Call Registry which requires most telemarketers to stop calling.  Exceptions to the Registry are political organizations, charities, polls and surveys; companies with whom you have an existing business relationship; calls from companies you’ve given permission to call; and business to business calls.

To register your number on the Do Not Call Registry:

  • Visit “DoNotCall.gov” and enter your phone number and email address.  Click “Submit.”  Confirm your information and click “Register.”  Open your email message from Register@donotcall.gov.  Click on the link to complete your registration or call 1-888-382-1222 from the number you wish to register.

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Motor Vehicle Theft Prevention

MPD News — admin on February 15, 2010 at 11:31 am

Motor vehicle theft is a serious problem in many parts of the world.
In the United States, the annual loss from car theft is over $4 billion.
The Automotive Information Council reports that over one million
motor vehicles are stolen in the U.S. each year. That’s one motor
vehicle theft every 31 seconds.

For a variety of reasons, some motor vehicles have a greater
probability of being stolen than others.

Ten Most Stolen Motor Vehicles of 2002:

1. Toyota Cambry

2. Honda Accord

3. Honda Civic

4. Chevrolet Full Size P/U

5. Ford Full Size P/U

6. Jeep Cherokee

7. Oldsmobile Cutlas

8. Dodge Caravan

9. Ford Taurus

10. Toyota Corolla

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Terry Goddard Warns Homeowners to Be Cautious of Storm Repair Scams

Business Information, Chamber Directors Blog, Consumer News, MPD News — admin on January 25, 2010 at 11:08 am

(Phoenix, Ariz. – January 22, 2010) Attorney General Terry Goddard is warning Arizonans to be cautious of unsolicited contractors coming to your door and offering help with repairs or clean-up related to the recent storms that have pounded the State.

Scam artists often try to capitalize on severe storms by taking advantage of homeowners coping with damage. Some unsolicited contractors will claim to have extra materials because they are doing work in the neighborhood. The pitch to the homeowner includes a “discounted” price for materials so the contractor won’t have to throw materials away.

The homeowner is typically given a verbal quote, but never a written estimate for the job. The unsolicited contractor will do the work, and in some cases without the homeowner’s consent, will do additional work.  After the job is complete, the homeowner may be presented with a bill that is hundreds or even thousands of dollars more than what was originally quoted. The person will often demand immediate payment and in some cases refuse to leave in an attempt to pressure the homeowner into paying in full.

Goddard cautions Arizona residents to think twice before allowing anyone who shows up after a severe storm to work on your home. Instead, he offers the following tips when choosing a contractor:

  • Check with the Arizona Registrar of Contractors (www.azroc.gov) to make sure the contractor you are considering has a license.
  • Ask for written estimates from at least three contractors.
  • Request a list of references and check them before agreeing to hire anyone.
  • Make sure the scope of the project, the price and any other relevant terms are spelled out in a written contract.
  • Never allow yourself to be hurried into making a decision.  No reputable contractor will pressure you into a quick hiring decision.

If you believe you have been a victim of fraud, please contact the Attorney General’s Office in Phoenix at 602.542.5763; in Tucson at 520.628.6504; or outside the Phoenix and Tucson metro areas at 1.800.352.8431.  To file a complaint in person, the Attorney General’s Office has satellite offices throughout the state with volunteers available to help.  Locations and hours of operation are posted on the Attorney General’s Web site.  Consumers can also file complaints on line by visiting the Attorney General’s Web site at www.azag.gov

For additional information, please contact Molly Edwards at (602) 542-8019.

Very Important Information about Lock bumping

MPD News — admin on August 26, 2009 at 11:27 am

The Maricopa Police Department would like for you to take a moment to watch this video on a new way criminals have to break into residential and business locks.

Lock bumping Video

VIDEO CAMERA’S DETER CRIME AND HELP SOLVE CRIME

MPD News — admin on August 13, 2009 at 10:44 am

Surveillance video cameras or Close Circuit Television (CCTV) surveillance can be a key element in a criminal investigation. The quality of the surveillance system is extremely important.  CCTV video surveillance can record and play back, be monitored by personnel or use a combination of these methods….

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